Founder & CEO, OmnisonrAI Group • Senior Software Engineer
Washington, DC
View My ResumeI founded OmnisonrAI Group to build next-generation customer experience intelligence platforms powered by AI-driven routing, contextual memory, and real-time orchestration. Our flagship product is KenetiCX — a full-scale, multi-tenant Unified Commerce and CCaaS platform engineered for enterprise environments.
KenetiCX unifies customer interactions, commerce workflows, routing intelligence, and automation into a single kinetic workspace. It is designed to support large-scale, distributed operations with multi-tenant architecture, high availability, and enterprise-grade security. KenetiCX is built for organizations that need a modern, adaptive, AI-powered platform capable of handling millions of interactions across diverse channels and business units.
At the core of KenetiCX is Alloy HX, our AI intelligence layer inspired by industrial superalloys engineered to withstand extreme heat, corrosion, and high-stress environments. In material science, Alloy HX (Hastelloy X / Inconel HX) is known for durability and resilience. In customer experience, Alloy HX becomes a metaphor for a hardened, highly resilient AI workspace designed to withstand the daily pressure of customer operations.
Just as a physical alloy fuses multiple metals into something stronger, Alloy HX blends human empathy, generative AI models, CRM data, routing intelligence, and automation into a unified CCaaS AI capability. This “alloy of intelligence” powers KenetiCX — enabling faster resolution, smarter routing, and a dramatically improved Human Experience (HX).
Together, KenetiCX and Alloy HX form the foundation of OmnisonrAI’s platform vision — a modern, resilient, AI-powered ecosystem engineered for the next era of customer experience.